Serving enterprises and government since 2019

Your AI-Driven Solutions Providerin Qatar

We design, build and operate AI agents, knowledge systems and document automation for enterprises and government across Qatar and the GCC. Arabic and English from day one, deployed in the cloud or entirely on your own infrastructure.

  • Arabic-first models and interfaces
  • On-premises and air-gapped ready
  • Systems running in live operations

Trusted by teams at

  • Al Ahli Hospital
  • QUB Insurance
  • Qi Card
  • Walton
  • Taif Technology

Who we are

Roiatek AI is the artificial intelligence division of Roiatek Technology in Doha. Since 2019 we have taken AI from first idea to production for hospitals, insurers, public bodies and enterprises across Qatar and the GCC.

One team covers the whole path, so nothing gets lost between consultants, developers and IT:

  1. Understandthe process
  2. Engineerthe system
  3. Secureit in your environment
  4. Trainthe people using it
  • Arabic-first engineering

    OCR, retrieval, prompts and interfaces built and tested on Arabic and English documents, including mixed-language pages.

  • Your data stays where you decide

    Cloud, private cloud, or fully on-premises and air-gapped deployments using open-weight models on your own GPUs.

  • Research-grade depth

    PhD-led engineering with peer-reviewed publications in deep learning and medical imaging behind the systems we ship.

The architecture behind every system we deliver

One reference design for AI agents, RAG and document AI, in five connected layers:

  1. Channels
  2. Secure gateway
  3. Agent orchestrator
  4. GPU inference
  5. RAG knowledge rack

All under one governance layer, running in your data center, your private cloud, or both.

Roiatek reference architecture for enterprise AI agents and RAG Requests arrive from website chat, WhatsApp, mobile apps, email and APIs, pass through a secure API gateway to an agent orchestrator with customer, knowledge, document and workflow agents. The orchestrator queries a RAG knowledge rack of vector databases, embedding servers and rerankers, sends prompt and context to a GPU inference rack, and acts on ERP, CRM, SQL and file systems. A knowledge ingestion pipeline feeds the RAG rack, and a security and governance layer covers every component. Knowledge ingestion pipeline Source documents PDF, Word, scans OCR and parsing Arabic + English Chunking Semantic sections Embeddings Arabic-aware vectors Indexing Vector + keyword Channels Website chat WhatsApp Mobile app Email REST API Gateway API gateway SSO and auth Rate limiting PII masking Audit trail Agent orchestration Agent orchestrator Planner Router Memory Tools Customer agent Knowledge agent Document agent Workflow agent LLM inference rack LLM server 1 LLM server 2 GPU node A GPU node B GPU node C Inference router Model registry Power and cooling RAG knowledge rack Vector DB 1 Vector DB 2 Embedding server Reranker Keyword index Document store Semantic cache Backup Enterprise ERP CRM SQL Files Security and governance layer Role and relationship-based access Audit logs Monitoring and evaluation Model and prompt versioning Data residency index request reply prompt answer retrieval query context actions: create, update, notify
  • Requests from channels
  • Retrieval and indexing
  • Inference on GPUs
  • Actions in enterprise systems
  • Replies and governance
  • On-premises and air-gapped

    Open-weight models on your own GPU servers. No data leaves your network.

  • Private cloud

    Deployed in your own tenant on Azure, Oracle Cloud or Google Cloud.

  • Hybrid

    Sensitive data stays local while general tasks use managed models.

AI solutions built for how enterprises actually work

Each solution is delivered as a working system connected to your data and tools, not a standalone demo.

RAG and enterprise knowledge systems

Ask your policies, contracts, manuals and archives in Arabic or English. Every answer cites the document and page it came from, and respects who is allowed to see what.

  • Hybrid search with reranking across SharePoint, file shares and databases
  • Permission-aware answers tied to your existing access rules
  • Runs on-premises on a single GPU server when required

Document AI and OCR

Automate document processing and extract business data from IDs, forms, invoices, certificates and enterprise documents, then send it straight into your systems.

  • Arabic, English and mixed-language documents, printed or scanned
  • Structured output through a secure REST API
  • Low-confidence fields routed to a human review queue
  • Qatar ID
  • Passport
  • Driving licence
  • Commercial registration
  • Traffic reports
  • Fahes certificates
  • Invoices

AI agents

Agents that handle claims, bookings and service requests from start to finish across WhatsApp, web and internal systems, and escalate to staff when a case needs judgment.

AI automation and intelligent workflows

Requests, approvals and documents move through your organization without manual handoffs, with AI making the routine decisions and people approving the rest.

Enterprise AI solutions

Secure, governed AI platforms inside your environment: private language models, a single gateway for all AI use, access control, audit trails and usage monitoring.

Custom AI development

Computer vision, prediction and language models trained on your data where off-the-shelf models fall short.

AI-powered digital transformation

A roadmap that ranks processes by value and feasibility, then delivers them in phases with clear targets.

Professional AI training

Programs for executives, business teams and engineers, delivered in Arabic or English. See training tracks

AI chat agents for real estate

A bilingual property assistant on your website and WhatsApp. It answers buyers and tenants instantly, recommends matching listings, books viewings and hands qualified leads to your sales team.

  • Fluent in Arabic and English

    Customers switch languages mid-conversation and the assistant follows naturally.

  • Recommends real listings

    Searches your live inventory by area, budget, bedrooms and features, and only talks about properties.

  • Website, WhatsApp and social

    One assistant across your website chat and WhatsApp, extendable to Instagram and Facebook messages.

New lead Sent to CRM
Interest
2-bed apartment, The Pearl
Budget
12,000 QAR / month
Viewing
Saturday, 4:00 PM
Status
Qualified, assigned to sales
  • Books viewings

    Offers available slots and confirms appointments without a phone call.

  • Qualified leads in your CRM

    Budget, area, timing and contact details flow into Dynamics 365, Salesforce or your own system.

Systems we have put into production

A selection of recent deployments. Client names are withheld; the architecture and the outcomes are real.

Motor claims submitted and processed in one WhatsApp conversation

Customers report a claim in Arabic or English. The agent reads their documents and damage photos, checks the policy, books a workshop near them and opens the claim in the insurer's core system.

  • Vision OCR for registration, licence and ID documents
  • Bilingual menus and location-based workshop selection
  • API gateway in front of the claims service, deployed on Windows Server
  1. Customer starts a claim on WhatsApp
  2. Documents and photos are read
  3. Policy and coverage are checked
  4. Nearest workshop is selected
  5. Claim is created in the core system

Sixty-six HR documents generated from templates, not typed

Contracts, letters and forms are produced from the hospital's own Word templates. Staff fill a guided form once; the system renders Arabic and English documents with the hospital's exact layout and keeps a record of every file issued.

  • Template tagging with automatic field discovery
  • Pixel-accurate PDF preview, including Arabic text
  • Generated-document register for audit
  1. HR officer selects a document
  2. Template fields are mapped automatically
  3. Arabic and English content is rendered
  4. PDF preview is approved
  5. Document is issued and logged

A bilingual knowledge assistant that never sends data outside

An agentic RAG system running entirely on one on-premises GPU server. It routes each question to the right sources, retrieves and reranks passages in Arabic and English, and answers only from documents the user is permitted to see.

  • Open-weight language and embedding models, no external API calls
  • Source routing with optional user-selected sources
  • Relationship-based access control for document permissions
  1. Employee asks a question
  2. Question is routed to relevant sources
  3. Passages are retrieved and reranked
  4. Permissions are enforced
  5. Answer is returned with citations

Ministry-format exams prepared from a WhatsApp chat

Teachers describe the subject, grade and question types in Arabic. The assistant generates the exam and returns a Word file that follows the official Ministry of Education layout, right-to-left and ready to print.

  • Guided Arabic conversation with recovery from interruptions
  • Sections, parts and items structured to the official format
  • Right-to-left Word output with Arabic typography
  1. Teacher requests an exam
  2. Subject, grade and level are confirmed
  3. Questions are generated
  4. Official layout is applied
  5. Word file is delivered in the chat

Industries we serve

Sectors where document volume, language and data residency make AI hardest to get right, and most valuable when it works.

  • Government and public sector

    Citizen service assistants, correspondence processing and knowledge search on sovereign, air-gapped infrastructure.

  • Healthcare

    HR and administrative document automation, patient feedback analysis and clinical decision support research.

  • Insurance and financial services

    Claims intake, KYC document extraction, policy question answering and fraud signal detection.

  • Education

    Exam and content generation in Arabic, academic assistants and AI literacy programs for staff.

  • Real estate

    Bilingual property assistants on web and WhatsApp, lead qualification and contract document handling. See the property assistant

  • Enterprises and corporate services

    Internal knowledge assistants, procurement and finance document flows, and AI governance programs.

Professional AI training

Programs that build real capability, taught by the engineers who deploy these systems. Delivered in Arabic or English, on-site or online, and tailored to your tools and data.

  • On-site at your premises or in Doha
  • Live online cohorts
  • Arabic or English delivery
  • Certificate of completion
Request a training program
  • Executives and leaders

    AI strategy and governance

    Where AI creates value, how to build the business case, and how to manage risk, ethics and policy.

  • Business teams

    Generative AI at work

    Practical use of AI assistants for writing, analysis and research, with safe-use rules for company data.

  • Engineers and IT

    Building RAG systems and AI agents

    Retrieval, embeddings, reranking, tool use and evaluation, built hands-on with open-source frameworks.

  • Engineers and data teams

    Machine learning and deep learning

    Neural networks, model training and optimization in PyTorch and TensorFlow, from fundamentals to deployment.

  • Engineers and data teams

    Computer vision and Document AI

    Image classification, detection and OCR pipelines for production document processing.

Tell us which process you want to automate.

A working session with our engineers. You leave with a clear view of what is feasible, what it involves and where to start.